You will manage all aspects of the program operations of an assigned portfolio of international and/or domestic travel products, which may include Group Trips, River Cruises, Private and Custom Expeditions. This question is also a great opportunity to ask a question about opportunities for advancement at Stripe. Anonymous Interview Candidate in Bellevue, WA, I applied online. Your answer to this question will give the interviewer a better sense of your personality and what's important to you. Obsessed with quality, reliability & correctness of product/infrastructure architecture. Most prominently, we didn't have much time to complete it and had limited information on the client's goals for a few reasons outside of our control. Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. Stripe is a financial infrastructure platform for businesses. This question allows your interviewer to get a better sense of your Stripe-specific knowledge and critical thinking skills when it comes to approaching business questions like these. Let us know how you approach the execution of a project. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. Reflect on what made the project meaningful and the top thing that you took away from it. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. ", "I am looking forward to having an opportunity to learn how Stripe operates to grow as a professional within the company and having a tangible impact on the business. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. Before your interview, thoroughly research Stripe and any awards or recognition they have recently received. the Recruiter hasn't brought it up yet..Also any insights on what to expect from the interview? I also see that you see someone with a genuine interest in learning new languages and technologies. Good job! ", "I recently made suggestions to my manager about the team messaging application we were using. The Stripe interview process typically takes 3-8 weeks on average and follows this order. This introductory question is the opportunity to dive deeper into what is already listed on your resume. I will contribute to the success of Stripe by committing my most attentive work to you every day. Got an interview coming. "From our previous conversation, understanding the job description, and researching the role online, I feel that the person to fill this role successfully would best be described as a project leader focused on direct work with customers to design and architect integrations while ensuring smooth project deployment. Their observations may help you understand how you are perceived. ", "Meetups, blogs, Wired.com, Ted talks, and other groups.". Get commitments/sign-offs from all involved teams 5. Visit Exponent Latest Salary Submissions Filters + Add Compensation View All Compensation I interviewed at Stripe (Bellevue, WA) in Feb 2022 Interview 1. Because of this, our team had to re-do the entire proposal. Above all, emphasize your excitement about the opportunity and make sure your interviewer knows that you have spent time reflecting on what you genuinely look forward to with this role. It's important to offer both; however, a member of the support team will likely be better trained with special technical skills. Make sure youre ready to rock your real interview. Highlight the steps you took to seamlessly implement new information and successfully complete the project. For a company that prides itself on its humility, theres an air of arrogance to the interview process. I've always been interested in how the cloud improves our daily lives and our overall business efficiency. Interviewed with a hiring manager. If you do already have a clear idea of what sets you apart, share that information confidently. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. I interviewed at Stripe (San Francisco, CA) in May 2022. - How do you handle XFN communication? ", "I recently completed my diploma in information technology. Filter Found 4 of over 1.1K interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Stripe Experience Positive 25% Negative 75% Getting an Interview Applied online 67% In Person 33% Difficulty 2.7 Display to the interviewer that you have an invested interest in the technology industry by discussing your thoughts on recent advancements. Demonstrate the strategies you draw upon to effectively manage stress and ensure that it doesn't get in the way of doing your job effectively. Have you handled multiple teams within a program? Highlight any projects or clients you have prior experience with that relate to the work you would be doing at Stripe. The following article will help you stand out during Stripe's interview process by sharing insights on both aspects. Examples like these can be the basis for how you define innovation. It may be more appropriate to provide a specific number when you're discussing the details of the position or when you receive an offer. How do you respond to difficult feedback from your superiors. ", "Customer Service will deal with both proactive and reactive requests, while customer support is mainly responsive.". Have a question or concern? This question is an opportunity to stand out as an applicant with a fun fact or personal trait that makes you memorable. Really sell yourself and what you have to offer. Which team-based messaging apps do you use at Stripe? I have 4 virtual rounds. Most asked interview questions in the Phone Screen. Interview with recruiter and then hiring manager. Show the interviewer that you are resourceful and a creative thinker. Crista Luedtke Partner 2021Date Published: 1/25/2021. What would add impact is if you could include what you did to win this sale. Also, this will be a good increase from my current compensation in line with the opportunities I am seeing in the industry for my experience.". Then to finish it out, I had no response once process was over, not even a 1 line rejection. You sound very proud of this accomplishment. Very constructive feedback shared by recruiter through each step of the process The company was happy with the cost savings as well.". Further, the interviewer wants to hear that you're up to the task and have all of the relevant training and experience to excel in these responsibilities. Placed in a variety of roles that changed monthly, sometimes even weekly, I often jumped into roles where there was a lot to learn in a short time. Very interesting, for sure! It's exhausting, extremely time consuming & unnecessary. The recruiter kept me updated on my progress and what was to come. Customer support tends to require greater technical abilities whereas customer service represents a more proactive approach to keeping customers happy. What was the situation and outcome and what did you learn? ", "I think that the best way to stay ahead of competitors is to keep your projects as simple as possible while remaining innovative. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Your interviewer wants to hear that you're a motivated individual with an authentic interest in the projects you've taken part in. This is how I would personally contribute to this trend.". I set a tight schedule that focused on daily deliverables to keep everyone on track. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I applied through a recruiter. Maybe a project put you out of your comfort zone professionally, or perhaps it had a far-reaching impact. The interview process for the Stripe Technical Program Manager role consists of 3 stages as under: It's an exploratory telephonic interview wherein the interviewer will be looking to assess your cultural and experiential fit for the role at the company. Further, this question is an opportunity for a back-and-forth conversation with your interviewer. Typical behavioral questions "tell me about a time". Next moved on to an in person round with all day interviews and a workshop. What's the typical progression for members of this team? Interview with recruiter and then hiring manager. He took the suggestion, and it has worked well for our team! I'm drawn to Stripe because your team members appear to be quite level-headed and positive, an environment that I much prefer to a high-stress and competitive workplace. "You are, of course, the leading independent API provider and have done this by offering incredible UX and comprehensive bundles of services and products that solve problems for your customers. I took the initiative to create the training program, playbook, and schedule and incorporated all the work we did in a way that people could easily replicate. While it's understandable that you will need some time to get up to speed in your role, you should convey to your interviewer that you're ready to hit the ground running on day one. Have you ever been in disagreement with the entire team? ", "While I'm drawn to this role for a variety of reasons, I most look forward to collaborating with (XYZ) team and working with clients 50% of the time. Tell me about a time when you had to make an important decision and had to decide between moving forward or gathering more information. He's taught me the importance of taking risks, both professionally and personally.". Is there anything that I can clarify for you from this conversation? "I keep up to date on new technologies and trends through a variety of sources. 3. I interviewed at Stripe (San Francisco, CA) in Apr 2020. Experience based & behavioral questions mainly, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Point to a specific, relevant example that highlights the impact you made on a project. I have 4 virtual rounds. Ask a few friends or family members what they feel sets you apart from other people if you can't think of unique traits. ", "I would have to say cautiously optimistic.". On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. The search engine and details about today's forecast are able to communicate through an API. Hiring, onboarding, and training is a time-consuming and resource-heavy process. While Stripe will provide you with ample resources to do your job well, it's important to highlight your resourcefulness when tackling a project. When you put out a great product, others will try to mimic your work, but they will cut corners because they will feel rushed to get it out on the marketplace first. Having a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership. I consider myself to be well-accustomed to changing gears at a moment's notice and can adapt quite well to new information. ", "It was back when we were just getting started in the US; I won a sale of a pharmacy chain that had 80+ locations and was the fastest-growing pharmacy chain on the east coast and had quite a bit of buzz around it. During that time I specialized in data management and analysis. 1. Manager call Stripe is more than just an API for payment processing, and they are known for the comprehensive suite of payment services that they offer to their customers. ", "I am happy to review any privacy and confidentiality agreements that you have. The process took 2 months. Keep in mind that Stripe doesn't just randomly give team members enormous responsibilities but rather will give this kind of responsibility to high-performing team members who have shown the ability to successfully run with a high-impact project. The process took 7 weeks. 4. Your interviewer wants to ensure you are a good leader and will exercise your leadership capacity in a new role with Stripe. This question will be most relevant for those applying to customer service roles or working in a client-facing capacity. The purpose of this page is to help you prepare for your job interview. Overly complex & exhausting. This new skill has deepened our understanding of the industry and made us a better competitor. 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