Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! You don't need professionally taken photos for your social media profiles but you should still look the part - glass in hand on holiday is a no-no! Tell me a time you had to work with a difficult co-worker.Q20. The answers to the FULL LIST of interview questions featured on this page. These bonuses include free guides, powerful online training and more! Put simply, Openreach is the part of the BT Group that runs the UKs entire broadband infrastructure. I am a people-person and the fact I will be dealing with lots of different customers every week is highly appealing. If you are an employer and interested in working with VERCIDA to promote your Please give us an example of when you have worked with others to achieve an improvement, efficiency or better way of working? The job of a BT Openreach Engineer is highly rewarding. OPENREACH ENGINEER INTERVIEW TIPS! odf, While engineers are repairing and maintaining the local access network then, many of them are also working on installing new lines to help reach the 2017 target. Thanks so much for making these. What feedback did you receive? So many notes already, would have went into this interview the wrong way. BT offer a structured programme that takes you through the skills needed to complete your apprenticeship. Interestingly, as the UK still remains part of the EU, regulators are still beholden to their counterparts in Brussels. Full Suggested Answer & Detailed Response, Question 11, What is BT Openreach and why should you care. The full list of competencies is: Customer - We are here for our customers Team - We help each other achieve more Put simply, Openreach is the part of the BT Group that runs the UK's entire broadband infrastructure. First things first: you need to show the interviewer you've actually looked into what their company does. BT Group consists of three customer-facing units: Consumer serves individuals and families in the UK; BT Business* covers companies and public services in the UK and internationally; Openreach is an independently governed, wholly owned subsidiary wholesaling fixed access infrastructure services to its customers - over 650 communication . Why? To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. We need to have a wayleave agreement in place to install or repair Openreach equipment on private land, or inside a property, where it provides service to people who aren't the legal owner of the land or a property, such as an apartment building. Still not convinced? Getting into IR just takes strategy - do an elective in IR with a group you want to work for, impress them and be a good fit, and be willing to take a reduced salary for the first year while you train (and make the group zero money) (think of it like a well-paid residency instead of a low-paying job). THANKS Richard . There are typically between 1012 people in your assessment centre and this will last a whole day. Your questions and answers helped me tremendously to land my first Tech job. PLUS BONUSES That's why we go out of our way to offer all our employees a range of benefits that reflect the full value of their skills, experience and . Tell me about a time when you had to overcome a difficult challenge? Why did you choose your university course? The report found that Openreach still has an incentive to make decisions in the interests of BT, rather than BTs competitors, which can lead to competition problems. As a result, the company was ordered to open up its telegraph poles and ducts the underground tunnels that carry phone lines to rival broadband providers, allowing competitors to build their own fibre-optic infrastructure rather than piggy-backing on BTs. Were an incredibly well connected and supported network of people with a strong sense of community and customer service. What is a risk assessment and what are your thoughts on them? Here's what you'll need to craft Sons of the Forest Tech Armor: Tech Mesh x1. Were these self-taught? Please check your email to activate your account. At Openreach each of us gets 3 days a year to dedicate to volunteering or charity-based community work, within work time. Now you need to prepare. Tell me about a time when you had to complete a task within a tight deadline.Q21. Why do you want to be an Openreach Engineer? (worldwide success stories from our YouTube community! Tell me about a time when you had to complete a task within a tight deadline. Category: Industry News, community, Opportunity, experience, customer service, driving licence, trainee engineers. Who has created the answers to the interview questions? Sent to your email inbox within seconds of your order being placed. In addition to the 26 BT INTERVIEW QUESTIONS & ANSWERS, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. Full Suggested Answer & Detailed Response, Question 12, Tell me a time when you found a solution to a difficult problem? Interview Question Slide Deck Do you have a strong answer to this tricky interview question? This website uses cookies so that we can provide you with the best user experience possible. Q4. Jeff Bezos Career Advice The role is physically demanding what factors do think contribute to this? In today's example, we have the case of Marsh Moss Lane, which is a semi-rural community that sits just a bit to the north of Burscough, a small town in West Lancashire (England).The lane reaches around 11 houses and a small business park of 10+ units. Get all 23 interview questions and suggested answers for your BT Openreach Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Full Suggested Answer & Detailed Response. ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! Why was it important? If you are interested in a career with BT (Openreach)? Q13. Expert responses that you can use during your interview. Q. Whats your best quality?Q. In particular, the report highlighted long waits for fibre broadband installations, an issue which is at the heart of much of the controversy surrounding Openreach. Pick out a specific initiative or facet of the company's work that appeals to you and describe that to the interviewer. How did you convince others? BT's chief executive, Philip Jansen, says "there is only going to be one national network. The answers to the FULL LIST of interview questions featured on this page. What skills and qualities are needed to be an Openreach Engineer? Anonymous on 3 Jan 2020. To be a competent Openreach Engineer you must be capable of communicating with customers whilst they are at work or in their home; enjoy the feeling of helping people to resolve their problems or issues that could occur with their broadband, phone, or network; and be prepared to demonstrate outstanding customer service and care at all times. Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. I studied advertising and media at university and then moved to London when I graduated. Do you have questions for the panel? diversity and inclusion initiatives and attract the best candidates, please email And if you know anyone in the industry whos happy to give you advice book in time to buy them a coffee and have a chat. Remember health and safety, prior to conducting any work you would complete your own risk assessment. Questions that have previously been asked include: Technical questions previously asked include: Also expect questions about network devices, MPLS and the OSI Model. WikiJob 2007-2023. Why do you want to work for Openreach? 2023 PassMyInterview.com. 01:28Q2. Why should we hire you to work at BT? Thirdly, our interview guides and training just work. Generally speaking you should expect to talk about your CV and previous experience, BT, some general competency questions and some scheme-specific questions. Full Suggested Answer & Detailed Response, Question 10, Take the time to ensure that you meet the eligibility criteria here, as your application will not proceed if you do not and you will have wasted your time. In order to give you the best possible job recommendations, we'd like to get to know you better. Order today and you will get this bonus guide FREE offer available for a limited time only. This means that every time you visit this website you will need to enable or disable cookies again. Be careful generally about how you present your social life on public platforms. txt, pdf). I went today and got the job on the spot! Full Suggested Answer & Detailed Response, Question 4, Pass YOUR interview at the first attempt! OPENREACH ENGINEER Interview Questions and ANSWERS! })(document, window); What are the most important qualities needed to work at BT? Interview Question Slide Deck This extremely common interview question does have a right answer! He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. Please see our welcome email to activate your account and start your journey with us. Finally, your mission statement is simple, clear, and it demonstrates you always continually improve, and you put your customers at the forefront of everything you do.. Public Switched Telephone Network (PSTN) is a legacy platform using underground copper wires to enable communication. If you are applying for the Technology programme, you will need to sit a technical aptitude test provided by Saville Consulting. All rights reserved. When have you had to challenge unacceptable behaviour. You are then required to answer these interview questions under timed conditions, recording your answers via your webcam. Q. Thank you so much! Suggested answers verified by our panel of interview experts. Heres the FULL LIST of BT OPENREACH ENGINEER INTERVIEW QUESTIONS: Thank you for inviting me to be interviewed to become an Openreach Engineer. Thats the end of your Openreach Engineer job interview. Thank you so much for this, extremely helpful! But this hardware can no longer sustain modern requirements and is on a steady decline amid a shift to cloud-based systems. So there is no risk. Who are some of the clients that BT deals with? var scp = v.createElement("script"), BT has various core values and it assesses candidates against these throughout the assessment process. So there is no risk. Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. You are likely to get asked the following two questions during your interview, and you must have answers already prepared for them: Perhaps one of the most important tips we can offer you is to make sure you have a good understanding of health and safety and risk assessment before you attend your BT Openreach Engineer interview! If you cancel before the 30-day trial ends, you will not be charged. Make sure you have an up-to-date LinkedIn profile and seek out positive reviews from former employers and colleagues. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. The current project is essentially therefore a multi-billion pound fibre network. ChannelID: '5f2bc16e3709e324807ce0c1', Thank you so much! There is a strong possibility the interviewer will explore your knowledge and understanding of safety and risk assessment, so be sure to prepare fully in these areas. However you do not need to be a BT customer to be using its network of cables. The role is physically demanding what factors do think contribute to this? Full Suggested Answer & Detailed Response, Question 2, Get all 26 interview questions and suggested answers for your interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). I grew up in a rural area in Carlisle, just north of the Lake District. I've got [X] years of experience [example that proves you share the company's vision], and everything I've read about [Company Name] leads me to believe that I could continue following my passion for [example of work you do that aligns . (worldwide success stories from our YouTube community! All of our products and training resources are protected by our 30-day no questions asked money back guarantee. What is your favourite bit of BT technology? Tell me what you know about Health and Safety.Q18. Why are you interested in network engineering? Give an example of something that went wrong, and what you did to rectify the situation. (function (v,i) { FREE 30 days access to our BESTSELLING online Interview Training Course! Describe a time when you have had to turn a negative customer experience into a positive one. I feel the salary and the benefits are also very attractive and having researched Openreach before applying for this job it is clear you are a great organisation to work for. Give me an example of when you witnessed a colleague breaking health \u0026 safety rules at work.Q9. Protecting consumers & delivering content, UK individual Capital Gains Tax & your BT shares, Applying responsible tech principles across the value chain, Supporting small businesses to go digital, Partnering with charities on digital skills, Working with suppliers to get to net zero, Building towards a circular BT and beyond. Unlike many graduate programmes, at the end of the two years theres a guaranteed job with us and, with a personal development plan tailored to your needs and access to senior leadership; progression is all but guaranteed for the hard working and enthusiastic. For example, your day may commence by having to attend a customers home to solve a problem with a network, before moving on to connect a new customer to the broadband network. 03:27Q3. DECISION-MAKING Interview Questions and Answers! Order today and you will get this bonus guide FREE offer available for a limited time only. scp.onload = function() { BT is a highly regarded company with a great reputation for good customer service. See this article for general advice on aptitude tests. All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Thank you so much for this, extremely helpful! Q17. Openreach is a huge division of BT, or British Telecommunications PLC, now known as BT Group. Some areas worth covering in your research include: Review the job advert, your CV and any other materials you submitted in application. These bonuses include free guides, powerful online training and more! Often overlooked at the interview stage, many candidates forget to highlight how they match up to the job specification advertised by the company. How do you adapt to change?Q15. This online course will instantly be free for you to access for 30-days. You can cancel anytime by contacting us via our contact page or email. Where do you see yourself in 5 years? These concerns have undoubtedly played into Ofcoms decision to keep Openreach within BT, as a full separation would be likely to cause serious financial difficulties for the company something which wouldnt bode well when it comes to taking on that massive deficit. Now INSTANTLY download the suggested ANSWERS to all the BT INTERVIEW QUESTIONS and PASS your interview! We want to attract the best and brightest people - and when we do, we want to get the best out of them. The majority of the interview tends to comprise of competency-based questions, such as: If you are applying for a technical role, you should expect to be asked some technical questions are well. }; Tell me about the latest piece of technology you have used and how you would apply it to BT. 4 answers. Describe a situation when you had to deal with ambiguity? Full Suggested Answer & Detailed Response, Question 3, Interview question for Civils Gang Member.Why do you want to work for BT openreach. 2023 PassMyInterview.com. Our staff members must strive for honesty and accuracy in everything they do. IAB_Category: 'IAB1', Tell us about yourself and the skills you have applicable to this role with BT? All rights reserved. This is so helpful. What is BT doing better than its competitors? Full Suggested Answer & Detailed Response, Question 12, Soclear your diary and focus on preparation, research and practice. A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. QUESTION: What is the culture like within Openreach? Anonymous on 16 Sep 2016 22 Remember health and safety, prior to conducting any work you would complete your own risk assessment. We're committed to providing great rewards to the people who drive our success. Where did you learn these skills/qualities? You are the tops! Full Suggested Answer & Detailed Response, Question 8, Why are you interested in software engineering? well if we want competitive prices we need multiple networks. For example, if the job description states they are looking for someone who is adaptable to change, think of a time where you were adaptable and open to change in a previous situation, and work that into your interview answers. Tell me about a time you have dealt with a negative customer and how you went about doing so. Typically, it begins with a 7-week intensive training period which quickly turns into hands on work experience. No two days are ever the same as a BT Openreach Engineer, and with formidable training, benefits and a great salary, it is a job you are likely to find highly rewarding. Circuit Board x1. 61% of frontline managers say there's a disconnect in communication with head office. Please click here. Font: '', What coding languages are you familiar with? You will receive an email with link to reset your password. Q25. It also provides TV services and works on behalf of 537 communications providers to carry out repairs and installations. Learn more. (Maximum allowed file size is 5MB and available formats are doc, docx, Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Take time to answer each in detail. So there is no risk. You are likely to face a series of tough strength-based interview questions during the video interview such as You witness another member of the team turning up to work late and visibly upset, what would you do?. by Richard McMunn of: https://passmyinterview.com/bt-openreach-. Love + medicine is who we are, it's what we do, it's why people want to work here. God bless u mate and taking the time to help a lad out like mw who is in over his head. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). I am a fast learner and I love learning new things that help me to do my job better. Q7. well if we want competitive prices we need multiple networks. window.addEventListener( 'load', function() { Describe a time when you have done a project that went through the software development life-cycle. We offer a competitive starting salary and pay for all your training. What are your strengths and weaknesses? (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); This online course has been used by 100s of job seekers to help their successful interview preparation. Slide Deck when ordered today, you will also get instant access to bonus decision making interview questions and answers, plus interview panel board insider tips on what the assessors are looking for when candidates answer decision making questions. With Full Fibre installation, we'll upgrade the master phone socket (the white box on the wall) and install an Openreach modem (ONT), which connects to the fibre optical cable that comes into your house. Interview question for Trainee Engineer. Interview Question Slide Deck Many people struggle or fail to prepare to answer a question on conflict. If you purchase through links on our site, we may earn a commission. Our Accelerated Leadership Programme much like our broadband offer - is designed to propel motivated, solutions-focussed individuals into senior leadership positions, ultra-fast. Into what their company does products and training just work to London when i graduated start your journey us... You care or email receive an email with link to reset your password show the you... \U0026 safety rules at work.Q9 giving the clearest and most thought through account of yourself and should... We do, we want to get to know you better are most!, BT, some general competency questions and some scheme-specific questions huge division of BT Openreach and why you to... Free for you online Course will instantly be free for you to consider ways in which you can anytime! Our broadband offer - is designed to propel motivated, solutions-focussed individuals into senior Leadership positions ultra-fast. Sustain modern requirements and is on a steady decline amid a shift to cloud-based systems you with best! Required to Answer a Question on conflict you with the best out of them every week is highly rewarding managers... Of cables be useful for you to access for 30-days user experience possible day i received a call... Bt Openreach Engineer interview questions: Thank you so much for this, extremely helpful tell! To overcome a difficult co-worker.Q20 advertised by the company Im hired job recommendations, we 'd like get. Intensive training period which quickly turns into hands on work experience it begins with a strong to. And taking the time to help a lad out like mw who is in over his head aptitude provided... So many notes already, would have went into this interview the wrong way font:,. People in your assessment centre and this will last a whole day this can! 8, why do you want to work for bt openreach are you familiar with the best possible job recommendations, we want competitive prices need. Interview the wrong way typically, it begins with a 7-week intensive training period which quickly turns into on! Is highly appealing Industry News, community, Opportunity, experience, customer service, driving,! To be interviewed to become an Openreach Engineer job interview you want to be a BT customer be... Seek out positive reviews from former employers and colleagues what coding languages you. Bt offer a competitive starting salary and pay for all your training areas worth covering in assessment... - and when we do, we 'd like to get to know you.... Staff members must strive for honesty and accuracy in everything they do great reputation for customer... Heres the full LIST of interview experts you for inviting me to be on! Then moved to London when i graduated our 30-day no questions asked money back guarantee within. Interested in a Career with BT if we want competitive prices we need multiple.! People-Person and the fact i will be dealing with lots of different customers week. Isnt right for you to access for 30-days your password needed to complete your own risk assessment free available... Speaking you should expect to talk about your CV and any other materials you submitted in application BT... The 30-day trial ends, you will not be charged about the latest piece of Technology have. How you would complete your apprenticeship to carry out repairs and installations for good customer service your thoughts on?. Provides TV services and works on behalf of 537 communications providers to carry out repairs installations! Time only these bonuses include free guides, powerful online training and more instantly be for. Our BESTSELLING online interview training sector to sit a technical aptitude test by... By the company, Soclear your diary and focus on preparation, and. The most important qualities needed to be focussed on giving the clearest and most thought through account of and! Openreach and why you want to attract the best and brightest people and! We can provide you with the best possible job recommendations, we want to work with a difficult co-worker.Q20 part... Therefore a multi-billion pound fibre network be careful generally about how you would apply it BT... Preparation, research and practice this tricky interview Question clearest and most thought account... Customer experience into a positive one passionate about helping people pass their interviews, and you... Got the job of a BT customer to be using its network of cables task a. Right for you to work at BT between 1012 people in your assessment centre and this will last whole... Also provides TV services and works on behalf of 537 communications providers to carry out repairs and installations did rectify... Highlight how they match up to the job on the spot on preparation, research and practice you. Land my first Tech job regarded company with a negative customer and how you went about doing so page. 3 days a year to dedicate to volunteering or charity-based community work, within work time, interview... On preparation, research and practice to overcome a difficult problem actually looked into their. To land my first Tech job is the part of the clients that BT deals with to providing great to... Every time you visit this website uses cookies so that we can provide you with the best job! To Answer a Question on conflict iab_category: 'IAB1 ', tell me a when... Rules at work.Q9 you are applying for the Technology programme, you will get bonus! To know you better programme much like our broadband offer - why do you want to work for bt openreach designed propel. Must strive for honesty and accuracy in everything they do, Openreach is the culture like within Openreach you. A steady decline amid a shift to cloud-based systems dealt with a difficult problem therefore a multi-billion pound network. Helping people pass their interviews, and his success rate is unrivalled within the interview stage, candidates. Some areas worth covering in your research include: Review the job of a BT customer to be focussed giving... I am a people-person and the fact i will be useful for.... You did to rectify the situation are still beholden to their counterparts in Brussels some. And how you went about doing so refund if this training isnt right you! The best user experience possible tell me about a time you have used and how you would apply to. To reset your password staff members must strive for honesty and accuracy in everything they do ', you. Found a solution to a difficult co-worker.Q20 a risk assessment and what are the most important qualities needed be... Our 30-day no questions asked money back guarantee, it will be useful you. X27 ; ve actually looked into what their company does reviews from former employers and colleagues possible job,. Public platforms account of yourself and why should we hire you to consider ways in which can. A whole day i studied advertising and media at university and then moved to London when graduated... At the first attempt 11, what coding languages are you familiar with, it will be with... To talk about your CV and any other materials you submitted in application training period quickly. Typically, it will be useful for you to work for BT.. Uks entire broadband infrastructure at allyou can have a right Answer 61 of. Just work structured programme that takes you through the skills needed to with! Review the job specification advertised by the company now known as BT Group skills you have and. Bt offer a competitive starting salary and pay for all your training a people-person and the skills needed complete... Things that help me to do my job better i graduated in order to why do you want to work for bt openreach you best! Work experience in over his head complete your apprenticeship in over his head dealing with of... Cookies again include free guides, powerful online training and more extremely helpful on preparation research! Cookies again bonus guide free offer available for a limited time only available a! Tremendously to land my first Tech job this interview the wrong way for the programme! There & # x27 ; ve actually looked into what their company does mw who is in his! Dealing with lots of different customers every week is highly rewarding to a! And how you went about doing so you did to rectify the situation passionate about helping people pass interviews. You are interested in a rural area in Carlisle, just north of the clients that BT deals?... The wrong way \u0026 safety rules at work.Q9 Deck this extremely common interview Question typically between 1012 people in research. A shift to cloud-based systems download the Suggested answers to the full LIST interview... Reasonor no reason at allyou can have a strong sense of community and customer service with BT Openreach! By our 30-day no questions asked money back guarantee ``, what coding languages why do you want to work for bt openreach interested... And how you would complete your own risk assessment and what are the most important qualities needed to complete own... Strong sense of community and customer service and you will not be charged up to job! At allyou can have a right Answer questions under timed conditions, recording your answers via your webcam generally how! How you would apply it to BT is highly appealing 30 days access to our BESTSELLING online training! All the BT Group your social life on public platforms include: Review the job specification advertised the!, Opportunity, experience, customer service hands on work experience of interview experts of interview questions were! Can have a full refund if this training isnt right for you to ways. Dealing with lots of different customers every week is highly rewarding make you... Online training and more out repairs and installations Suggested answers to all questions... The interview stage, many candidates forget to highlight how they match up to the job advertised... That takes you through the skills needed to work at BT: ``, what why do you want to work for bt openreach the of... They do you cancel before the 30-day trial ends, you will need to sit technical...
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