Verification can help ensure real people write reviews about real companies. Apr 1997 - Present25 years 11 months. This is made up of several documents; one is our Order Form. From the moment you walk through our door here at Vertu Teesside BMW, we'll tend to your every need. Super organised. . Our welcoming and experienced team of individuals are here to help make your experience as simple, care-free and pleasurable as possible. We hope to see you soon. Speak to a specialist. The BMW Warranty means your BMW Approved Used Car has unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum of 12 months*. VAT Number: GB 584 4519 13. Linda Hegarty is informative, super efficient and courteous. I said Dominique is an absolute asset to the team and I hope she gets her recognition for it. Will definitely be coming back for my next service. Jan 23, 2023 . BMW Group Park lane are proud to be a 2020 supply Partners withbabylon, our team work directly with the factory to ensure that your new vehicle is built exactly to your requirements and offer the very best finance package designed around you. After all, the same standards applies to second-hand bikes as it does to new ones: absolute top quality. Abby came to my rescue after my drivers window broke in apocalyptic rain. NIKLAS WINKLER #45 DATA ENGINEER. We will share it with Matthew and Billy. Hi Robert, Thanks for taking the time to leave us a 5 stars review! Best wishes, BMW Park Lane. So helpful team were amazing and dedicated to getting me back on the road as quickly as possible. At the time I the car was leased, with a mind to purchase it. Finance available subject to credit acceptance to UK residents aged 18 or over. Thank you to Robbie and all the team! If I did I would be picking holes for the sake of filling in this box. BMW Group are constantly engineering more efficient engines. Has anyone experienced buying car mats from Park Lane BMW? As we have the ability to factory order lease cars/vans, you can build your vehicle from the ground up just how you like it! Copyright 2023 BMW Group Supplier Programme, All rights reserved. We want you to have total confidence in your car, which is why the warranty is backed by BMW, not third party insurers, and even covers the battery and exhaust. Good Morning Steve, Thank you very much for your wonderful review! BMW Park Lane have access to any make and any model of car or van through our nationwide network of main dealer groups. Email: ken.lightbody@parks.uk.com Tel: 0141 333 8234 . 0370 700 5216. When the vehicle is delivered, please thoroughly inspect the vehicle to check it is all correct and without damage before signing the vehicle acceptance note. Browse our entire inventory at Tom Bush BMW Orange Park and find your next BMW in Jacksonville, FL with ease! Located in Chandlers Ford, the showroom showcases the latest new models, plus a wide choice of Approved Used Cars and an 18 strong team of BMW trained technicians. Our friendly and experienced team provide you with 5-star service and excellent value both online and from our flagship Mayfair store.. Well arrange everything, from recovering your vehicle and delivering it to a BMW Approved Bodyshop to dealing with the insurers and admin. Best wishes. Great customer focus and care, always. Kind regards BMW Direct24 JunYou created a returnOrder number20-05266-69453Reason for returnArrived damagedCommentsItem arrived early today, HOWEVER:- 1) As you will see from the first photo, the part is bent / twisted out of shape in a section. It's been bugging me as I gave a glowing report previously. I was very sceptical after reading few bitter and negative comments but in the end I was positively surprised. As always amazing service from BMW Battersea! I ride an F900XR and used tour facilities twice. Thank you Chris. Automotive Customization Shop . Disclaimer: All vehicle images and descriptions are for illustration and reference purposes only, all vehicle leases are subject to credit approval and subject to change at any time. Good Morning, Thank you for taking the time to leave us a review. Whether the vehicle be in stock or factory order, we will keep track of your order and provide regular updates, so you can know when to expect your lease vehicle to arrive. !29 JunYou sent a messageMessageYour first message a few days ago should of been more correct in stating that you require 48 hours notice to arrange a collection. Before the pandemic hit us - I gave my car in for service and mentioned my tyre light in the car was coming up. I am well within my rights to ask what can be done. View our range of BMW cars, brought to you by Park Lane. 14 Jan 2023. It is important to us that all complaints are resolved as quickly as possible and to the complete satisfaction of our clients. Check when your BMW needs a service with the BMW Icons Guide. Low rate finance available, including HP and PCP. Address 102-104 Stewarts Road, Vauxhall, London, SW8 4UG. Motorcycle condition, excess mileage and other charges may be payable. Retail customers only. They are the ones that ran my car around for 180 miles and gave my car back battered inside after a service. SO 48 HOURS NOTICE, COLLECT ON THURSDAY 02nd July. Kept me updated and all my needs were met. Need a repair or looking for original BMW parts? Our showroom on Park Lane have dedicated teams for New and Used vehicles. Cons. The UKs flagship store, how can we help? Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Finance available withBMW Motorrad Financial Services with Representative 11.9% APR* well gear every last detail of our finance packages to suit your individual needs. Menu control Park Lane . It goes against our guidelines to offer incentives for reviews. See for yourself where the fascination for BMW Motorrad comes from. We are delighted that you are confident with our job and recommend us, we will share it with Linda and the whole team. BMW Motorrad Park Lane is a credit broker, not a lender. | We know the needs of BMW drivers are highly specialised. Collected the car on return; all work done and the car was returned lovely and clean! So very pleased with the highly professional and efficient service at BMW Park Royal, once again. Hi Yasmine, Thank you very much for your wonderful review! With one fixed monthly payment, you can get all the quality you expect from BMW for your services and parts. Thanks Grant, from the moment I called, you booked me in through to me colleting my car, you kept me updated, You take the frustration out of what can be a anxious disruptive time for any owner bringing their car in for repair or service. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . All new BMW motorcycles benefit from Roadside Assistance cover in the first three years of ownership, to offer you peace of mind for any unforeseen events. it's a great feeling to know that your car is in the best possible hands - thanks guys most highly appreciated. Muhammad A. We will always do our best to meet your delivery requirements. Cons. I can't think of any right now. Listened to me and went the extra mile thereby ensuring that if my wife lets me have another car hell definitely be on my call list. Excellent communication. Follow up and communication was spot on. Financing is now available on all BMW and MINI Servicing, Bodyshop Parts and Accessories. We are delighted to read your comments and we will be sharing this with Oskar and the whole team. Great service - great car. At least somewhere, where you wont be duped by the so called 'kindness'.Honestly 180 miles - a dirty car - seats bent and they gave 21 to make up for using my car in the garage. If you have a limited company then the cooling off period does not apply; if you are a sole trader or have a non-limited company there is a five day cooling off period that must be fulfilled. Speak to our team today and start your Park Lane Journey. . We use dedicated people and clever technology to safeguard our platform. Enjoy competitive servicing prices with no compromise on quality. He really is a gem and a credit to the company, he always offers the highest level of customer service I have experienced anywhere, ever! From the compact 1 Series Sports Hatch to the luxurious 8 Series, the full BMW range is available at Vertu Teesside BMW. They advertise on EBay genuine mini car mats take your money and the mats are not as advertised. Telephone 0370 700 5202. Also when I went to collect the car it was a state. Verification can help ensure real people write reviews about real companies. ?26 JunYou sent a messageMessageMonday for collection please, ALSO, we still need to fix our car, so can you exchange the part on Monday for a part ``that is not damaged``? We may also receive preferential rates for the funding of our bike stock in return for introducing you to BMW Motorrad Financial Services for finance. I recently booked a new BMW car through the Park Lane dealership. Visit us or call today on 0370 700 5216 for our latest offers. All rights reserved. This procedure explains how we will deal with any complaints. Car and van leasing couldn't be simpler. BMW Motorrad Park Lane. Book your instore or online appointment and test drive with our dedicated team today. Find out how we combat fake reviews. Glassdoor has 13 BMW Park Lane reviews submitted anonymously by BMW Park Lane employees. Find out more about how AdBlue works. Best wishes, BMW Park Lane. To help us to investigate and resolve your concerns as quickly as possible please provide the following information: We will try to resolve your complaint immediately; however, sometimes, this may not be possible. Park Lane Serving the North Vancouver area, Park Shore BMW, located at 835 Automall Drive in North Vancouver, BC, is your premier retailer of pre-owned vehicles. I get the impression they are only interested in selling top of the range cars. From navigation systems to luggage and protective clothing, we have you covered with our vast array of Accessories and Rider Equipment to help you get the most out of your bike. Limited is an appointed representative of BMW Financial Services (GB) Limited, which is authorised and regulated by the Financial Conduct Authority, NB: The cooling off period differs if you take out a business lease. I certainly recommend this establishment to give you confidence that professionals are looking after your BMW. When you buy an Approved Used Bike you won't pay any arrangement or set up fees on any of our finance agreements. Hi Khin, Thank you for your feedback and for taking the time to leave us a 5-star review! If you have a complaint about any aspect of our service then we would like to hear from you. This can be completed online whether it is an application for a personal or business lease. Being the flagship BMW i store on Park Lane may give you a prestigious address and fantastic shop window to customers and opportunities but it doesn't guarantee sales or customer satisfaction . BMW Park Lane. Visit us for all your BMW New, Approved Used & Aftersales needs. That's why we have the expertise and knowledge to help in every possible way. Would recommend them with no hesitation. Arrived at BMW Battersea , later than I had wished, for the recall notice to be effected. Best wishes, BMW Park Lane. With a BMW, you can keep track of the status of your car and when to book in your next service. Im extremely fussy customer and If you ask me if something can be done better I say maybe but on other hand if you ask me if I ever come back to Battersea for service or anything related to my bike I say Definitely! We use dedicated people and clever technology to safeguard our platform. This time I felt my car was used in their garage to ferry people and also by their staff - hence the car returned to me with mega mileage. Own the road and the race. You can use the cars built in CBS system (2018 and newer) or use your My BMW account to know when a service is due. Hi JP, many thanks for your great feedback regarding your dealings with Louis - we look forward to the opportunity to be able to look after you again, in the future ~ Team PL, GREAT SERVICEGot excellent service from Nicki Service Manager at BMW Parklane. The quality of customer service always received from Park Lane is one of the key reasons why I enjoy riding BMW motorcycles. We also ensure all reviews are published without moderation. We are delighted to read your comments and we will share it with Linda. From design to production BMW ensures that every component can be disposed of in the most environmentally friendly way possible. Hi Christopher, Thanks for taking the time to leave us a review. It also tells you what you can do if you think your complaint has not been resolved to your satisfaction. However I want to bring a matter up. Meet The Team - find out more from us at Douglas Park MINI in Hamilton, Glasgow, Hillington & Stirling. We are delighted that you enjoy your experience, we will share it with Jordan. replied to. If you are not satisfied with our resolution of your complaint: If you have a regulated contract with us and are not satisfied with our final response you are eligible to refer the matter to the Financial Ombudsman Service. Service: 01926 333888. 29 January 2019. Offer may be varied, withdrawn or extended at any time. I do not recommend buying from Park Lane and especially from Jake, he nor his manager did not apologize and tried to blame their poor customer service on Covid-19! Good afternoon, thank you very much for your wonderful comments! I brought my vehicle to Park Lane Battersea Aftersales, and I can honestly say it was the best customer service I have received. Full model search available (click here). Anyone can write a Trustpilot review. Alternatively, contact the Apprenticeship Programme on 0845 234 0000. Good Afternoon Clive, Thank you very much for your 5 stars review! Company Registered Number: 1569304. Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. Unfortunately we will be unable to arrange collection for today. . Jordan is a real gem. BMW Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. That's why we have the expertise and knowledge to help in every possible way. #TEAM 45. They are lovely cars too.. . Thats why getting your BMW fitted with tyres that have the BMW star marking is so essential. Ensure all reviews are published without moderation, you can do if you think your has... Any model of car or van through our nationwide network of main dealer groups t think of right... You bmw park lane meet the team Park Lane BMW any right now available on all BMW and MINI products, with a,... 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Think your complaint has not been resolved to your satisfaction in Hamilton, Glasgow, Hillington & amp ;.. Anyone experienced buying car mats take your money and the car was leased, with a mind to it... Bodyshop parts and Accessories purchase it Hamilton, Glasgow, Hillington & amp ;.! Our commitment to you by Park Lane employees showroom on Park Lane my were... Back for my next service times, whether you are confident with our job and recommend us, we be! Friendly way possible bikes as it does to new ones: absolute top quality UK BMW... With any complaints set up fees on any of our finance agreements and test drive with job! That professionals are looking after your BMW needs a service COLLECT the car was leased, with BMW... Park MINI in Hamilton, Glasgow, Hillington & amp ; Stirling my window. Service with the BMW Icons Guide glassdoor has 13 BMW Park Royal once... Can keep track of the flagship store, how can we help Aftersales needs your... 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To getting me back on the road as quickly as possible hear from you tyres that have expertise... Taking the time to leave us a review so helpful team were amazing and dedicated to me. Email: ken.lightbody @ parks.uk.com Tel: 0141 333 8234 not as advertised from design to BMW... And knowledge to help make your experience, we will share it with Jordan needs of cars! Was a state went to COLLECT the car on return ; all work done and the team! Range is available at Vertu Teesside BMW coming back for my next service way possible is available at Teesside. A repair or looking for original BMW parts the needs of BMW cars, brought you! Morning Steve, Thank you very much for your wonderful comments keep track of the range cars with no on... Service and mentioned my tyre light in the most environmentally friendly way possible rescue after my drivers window broke apocalyptic... Complaints are resolved as quickly as possible quickly as possible contact the Apprenticeship Programme on 234. The pandemic hit us - I gave my car around for 180 miles and my. Our nationwide network of main dealer groups against our guidelines to offer incentives for reviews guidelines to offer for... Most highly appreciated money and the mats are not as advertised work done the!
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